CRMnext offers a range of support services to its customers for better experience and continuity. Customer Support is provided to help customers minimize downtime, maximize the benefits and improve return on investment.
To meet the varied post Implementation support requirements of our customer, we offer four different flavours of support services. These support packages cover all types of support requirements from simple configuration change request to complex product extensions.
The support services are included as part of CRMnext subscription cost as below.
|Live chat support|
|Web customer service portal access|
|Self-help knowledge base|
|Dedicated success manager|
|Included with subscription cost|
|Additional paid services as below|
|Limited hours depending on number of users|
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Offering Customer Relationship Management (CRM) Software-as-a-Service (SaaS).
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