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Implementation Services

We offer comprehensive implementation services for a successful CRMnext roll-out, ensuring it meets our client's rapid time-to-productivity expectations. We work closely with our clients to understand their needs and environment - tailoring an implementation approach to best match their requirements.

Creating value through experience

As part of the implementation process, the CRMnext team will spend time understanding requirements and to determine the best solution for improving business. With this approach, specification costs and timelines can be effectively managed.

A key benefit of working with the CRMnext implementation team is the proven methodology that is used to reduce risk and manage CRM projects for on-time delivery within the budget.

At CRMnext we follow a co-creative engagement process. Thus, we recognize the network within an organization and the individuals affected by the new implementation, our team can be influential for any issues. This approach is both collaborative and creative. Individual users are at the very heart of this co-creation experience.

 

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Co-shaping Expectations

Successful engagements are achieved by both the engagement team and client's equal and keen participation during the shaping of the CRM solution.  The following needs to be kept in mind for a successful implementation:

  • Understand stakeholder perspective and reframe the larger view from this.
  • Work towards bringing people together to clarify goals and processes.
  • Work towards bridging the competing interests of stakeholders - translating conflicts and references into new solutions and enhancements for CRMnext.
  • Design a process driven by shared goals and the vision of each stakeholder.
  • Provide the long term orientation.

How can we help?

CRMnext extends its product to a wide range of customers from multiple industry verticals. We also provide services onsite to further streamline the implementation process. Some of the services we offer:

  • Consulting
  • Implementation Management
  • Product Customization
  • Integration
  • Data Migration
  • Quality Assurance
  • Training for System Administrators and End-Users
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Customer Success Stories