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Product Overview

 
Sales Management

Sales Management

  • Real-time pipeline visibility
  • Focus on quality leads
  • Increased forecast accuracy
  • No missed leads/opportunities
  • Centralized customer information
  • Increased collaboration within teams
  • Sales coaching
  • Shorter/optimized sales-cycle
Key Feature
Sales Management
Some description

Service Management

  • Drive customer satisfaction with system guided servicing
  • Prioritize critical issues and solve them faster
  • Increase first time resolution rates
  • Reduce turn-around-times
  • Identify cross selling revenue opportunities
  • Provide consistent customer experience across all touch-points
Key Feature
Some description
Marketing Management

Marketing Management

  • Measure campaign ROI on real-time basis
  • Generate quality leads
  • Consistent cross-sell offers at all touch-points
  • Standardize templates for all communication
  • Collateral management
Key Feature
Marketing Management
Social Media Management

Social Media Management

  • Integration with Facebook, Twitter, Linkedin, Google+
  • Real-time monitoring of brand conversations
  • Managing brand identity on social platform
  • Generate leads
  • Solve queries on social platforms to improve brand loyalty
Key Feature
Social Media Management
Sales Management

Online Sales Management for Banks and Insurance Companies

  • Smart and simple to use online application forms
  • Available on all mobile devices
  • Provide real-time personalized offers and eligibility status
  • Self-service calculators for customizing offers
  • Integration with 3rd party and back-end system for straight-through processing
  • Minimize manual intervention and reduce sales cycle time
  • Provide remote assistance with integrated caller telephony
Key Feature
Sales Management
Sales Management

Customer Self-service portal

  • Customer Self-service Portal
  • Enhance customer experience by empowering them
  • Make critical information available to them any time and any device
  • Provide customized offers and capture leads to boost sales
  • Capture service requests and provide ready updates reducing queries to call centers
Key Feature
Sales Management