New Delhi, India 5th August, 2015: CRMNEXT, No.1 commutable cloud Customer Relationship Management (CRM) solution provider, today announced that Gartner has featured it as a 'Niche Player' in 2015 Magic Quadrants for Customer Engagement, Lead Management & Sales Force Automation. Gartner Magic Quadrants uses research methodologies that provide a graphical competitive positioning of technology providers, for potential buyer reference.
The Customer Engagement Quadrant demonstrates CRMNEXT's key strengths as High ROI amongst competition; single codebase for on-premise & cloud implementations; a knowledgeable, professional services team and a strong workflow for third party integrations. Lead Management Quadrant highlights CRMNEXT's scalability, vertical industry knowledge and cost effective offerings. Sales Force Automation (SFA) Quadrant showcases CRMNEXT's success in acquiring large base customers, proven scale models and attractive prices in SFA tools segment.
In all three magic quadrants, Gartner was equivocal in its detailed and outstanding appraisal of CRMNEXT's regional presence, channels, vertical focus and workforce.
"There are major shifts taking place in CRM space, in particular around cloud CRM, sales growth, customer delights and acquisition that are driving many organizations to reconsider their CRM strategies” said Sushil Tyagi, Sales Director, CRMNEXT. “We believe our positioning in the Magic Quadrants shows any company looking to invest in CRM - from SME's to Fortune 500 - will need to consider CRMNEXT. We look forward to be evaluated against our peers as we believe CRMNEXT's agile, unified and organized platform offers a very compelling alternative for accelerated business growth.”
CRMNEXT customers include large banks and global brands like HDFC, ICICI, Axis, Pavers England etc.
According to Gartner, players in the Magic Quadrants offer products with complete CRM portfolios for various industry verticals to support cross-industry CRM requirements, such as complex forecasting or sales effectiveness. The vendors featuring in Magic Quadrant can deliver the best solutions to meet the needs of myriad organizations, considering the price/value ratio for the solution.
CRMNEXT is the leading global cloud CRM solution provider. It has practice leadership across nine verticals assisting businesses from SMEs to Fortune 500 businesses in optimizing customer relationships. CRMNEXT closely works with its stakeholders leveraging extensive domain expertise to enhance business efficiency and improve processes. Its growing success in the global market is a testament to CRMNEXT's combination of competency and commitment to results. For more information, visit: www.crmnext.com
Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 6,400 associates, including more than 1,480 research analysts and consultants, and clients in 85 countries. For more information, visit www.gartner.com
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