CRMNEXT Receives 2017 CUSTOMER Magazine Product of the Year Award

Mumbai, March 2017: CRMNEXT announced today that TMC, a global, integrated media company, has named CRMNEXT as a 2017 CUSTOMER Product of the Year Award winner.

CRMNEXT, a truly digital CRM platform for enterprises with its innovations like Vivid™ Journey, Trinity Cross Sell Modeller™, Autoflow Designer™ and Catalyst Performance Modeller™ has provided scalable and agile solution that has been used by over one million users who manage close to a billion customers using it.

“CRMNEXT has powered large enterprises to enable sales and service teams accelerate performance armed with visual, actionable interface and intelligence. This award proves how our customers have derived benefits from it Do and Not just view approach to CRM solutions”, says Sushil Tyagi – director Global Sales and Marketing, CRMNext.

The 2017 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor CRMNEXT with the 2017 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “It has proven deserving of this elite status and I look forward to continued innovation from CRMNEXT in 2017 and beyond.”

The 19th Annual Products of the Year Award winners will be published in the 2017 1st quarter issue of CUSTOMER magazine.


CRMNEXT is the world’s largest provider of CRM for financial services, eliminating the artificial barriers between human and digital channels to create world-class, omnichannel customer interactions from a single, unified platform. With more than half a million bankers and half a billion customers globally, CRMNEXT goes beyond simply managing information to automating customer journeys and transforming engagement across channels. CRMNEXT transforms relationships by helping organizations innovate to grow value, trust, transparency and collaboration with customers. The platform empowers teams to achieve more with unmatched quality of service. For more information, visit

About TMC’s CUSTOMER Magazine:

TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit for more information.

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