CRMnext features in the GARTNER Sales Force Automation 2014 Magic Quadrant

16th July, 2014 New Delhi, India: CRMnext, a leading global CRM (Customer relationship Management) product company with practice leadership in more than eight industry verticals, has been featured by Gartner in The 2014 Sales Force Automation (SFA) in the Magic Quadrant. Gartner Magic Quadrant research methodology provides a graphical competitive positioning of four types of technology providers in fast-growing markets. As companion research, Gartner Critical Capabilities notes provide deeper insight into the capability and suitability of providers' IT products and services based on specific or customized use cases.

The report mentioned CRMnext's "sweet spot" as core sales functionalities including opportunity, account and pipeline management, as well as forecasting and analytics. It has a proven scale with several large customers that support an average of more than 1,500 active users on its implementations, and can be implemented on-premises or hosted. It has an attractive price point compared with most of vendor alternatives

“We are extremely pleased to have been featured in the Gartner Magic Quadrant again. This is a global cross-industry Magic Quadrant and therefore, this evaluation of our offerings is focused on the ability to serve several distinct industry sectors and the endevour to deliver high impact solutions in the global enterprise CRM space.” said Sushil Tyagi, Director Global Sales and Marketing, CRMnext.

CRMnext customers include large banks and global financial services brands like HDFC, ICICI, Axis, TATA AIA, Reliance, Max, Fullerton etc.

According to Gartner, players in the Magic Quadrant offer products for SFA functionality and offer complete portfolios for various industry verticals to support cross-industry CRM requirements, such as complex forecasting or sales effectiveness. The vendors featureing in Magic Quadrant can offer the best solutions to meet the needs of particular sales organizations, considering the price/value ratio for the solution.

About CRMnext

CRMnext is a leading global CRM solution. CRMnext has practice leadership in more than eight industry verticals where it works with companies to help them make most of their relationships with customers. Key vertical editions include Banking, Financial Services, Insurance, Media, Pharmaceutical, Telecom, Entertainment, Energy, Manufacturing etc. CRMnext works closely with its customers, leveraging its extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results is the key to CRMnext’s success in the global market.

Acidaes Solutions

Founded in 2002, Acidaes Solutions is a specialist customer relationship management product company, providing services to customers in the global market. CRMnext is the flagship product, available on a commutable cloud model through a single code-base which provides companies with flexibility for their ownership model. The CRMnext team has a proven track record of delivering high impact CRM solutions with strong offerings in 09 verticals including Banking, Insurance, Financial Services, Pharma, Media, Telecom, Automobile, etc. It works very closely with its customers, leveraging its extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results are the key to its success in the global market. Today, CRMnext has to its credit thought leaders across verticals as its customers. It is headquartered in Noida and has global offices in Kenya, South Africa, Vietnam, UAE and other countries.

About Gartner

Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, we are the valuable partner to clients in over 9,000 distinct enterprises worldwide. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 6,400 associates, including more than 1,480 research analysts and consultants, and clients in 85 countries. For more information, visit

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