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CRMNEXT Featured as Visionary in 2016 Gartner Magic Quadrant for Sales Force Automation

CRMNEXT, the World's No.1 Commutable Cloud Solution, announced that it has been featured as a 'Visionary' in the 2016 Gartner Magic Quadrant for Sales force automation. Gartner Magic Quadrants uses an advance research methodology that provide a graphical competitive positioning of technology providers, for potential buyer reference. It is the first product company from India to be featured as a Visionary in a Gartner Magic Quadrant.

In Magic Quadrant report Gartner has stated "CRMNEXT has a strong product vision, SFA functionality, advanced analytics, process modeling and large-scale implementations in complex B2C environments. It is the most suitable CRM solution for enterprise B2C clients with large numbers of users that need a complete solution to manage multichannel customer journeys."

In its recent CRM software release CRMNEXT introduced a card-based interface, customer journeys for self-service capabilities, improved predictive analytics, a decision engine for complex business rules and processes, and improved integration capabilities. CRMNEXT also provides a strong social collaboration for opportunities and accounts and includes chat, files and polls.

"CRMNEXT, the true digital CRM has some of the world's largest implementations, with several in excess of 50,000 users, covering sales, service, marketing across all physical and digital channels in the financial services sectors. We are extremely delighted for moving from the Niche Players quadrant to the Visionaries quadrant this year" said Sushil Tyagi, Director, Global Sales and Marketing at CRMNEXT.

There are more than 400,000 bankers using CRMNEXT banking CRM across the globe. Over the past decade, it has been closely working with three of India's leading private banks – HDFC Bank, Axis Bank, ICICI Bank, top Insurance companies like Max Life Insurance, along with financial institutions like Bajaj Auto Finance, for providing customized CRM solutions.


CRMNEXT is the world’s largest provider of CRM for financial services, eliminating the artificial barriers between human and digital channels to create world-class, omnichannel customer interactions from a single, unified platform. With more than half a million bankers and half a billion customers globally, CRMNEXT goes beyond simply managing information to automating customer journeys and transforming engagement across channels. CRMNEXT transforms relationships by helping organizations innovate to grow value, trust, transparency and collaboration with customers. The platform empowers teams to achieve more with unmatched quality of service. For more information, visit