Cloud computing is a model for accessing IT networks, servers, storage, applications and services that are shared with multiple users through the internet. It delivers cost-efficient computer hardware, software and services as infinitely flexible and adaptable resources. Popular software like cloud CRM require minimal IT personnel and management involvement from users.
The data in the cloud exists on servers which are mirrored onto other servers, this keeps it secure and available always.
The three most typical cloud computing models are - SaaS (Software as a Service), PaaS (Platform as a Service) and IaaS (Infrastructure as a Service).
CRMnext is amongst leading global cloud CRM vendors offering simple and easy to use SaaS CRM Solutions.
Through cloud computing, information can be shared amongst multiple people instantly, the need for carrying around physical storage devices, documents, catalogs, etc. is eliminated.
Three cloud computing deployment models -
The whole premise of cloud computing is to change and improve how we work because of the new way IT is being run. Technology resources are no longer fixed, but abundantly and flexibly available from anywhere, around the clock. Gartner optimistically estimates the cloud market at $150 billion by 2013.
The cloud opens up ways for new forms of collaboration by eliminating the need for individual organizations to reinvent the wheel when there are common needs that can be served by a single, central resource. For example, a pharmaceutical company could collaborate on complex and time-consuming administrative activities related to governance, risk and compliance.
Cloud computing and it various forms will take product design and services to a new level, enabling customers to express their views, requirements and complaints clearly through a secure platform to businesses. This collaborative effort achievable through cloud CRM (also known as web CRM and On-Demand CRM) will lead to better innovations and successful cost effective strategies. A SaaS CRM solution is both cost-effective, simple and virtually requires no hardware or software maintenance.
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