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Learning Overview

 
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What is Cloud Computing?

Cloud Computing offers businesses of all sizes a cost-effective technical infrastructure without the typical advance planning required and time for deployment.

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Learning from $30 Billion Failures

CRM implementations should ensure users have secure access to customer information around-the-clock from any location through web-enabled devices. High user adoption is vital for generating effective business intelligence and analyzing customer needs.

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Scalability Essentials

Results for CRMnext's behaviour and response under various conditions created using a combination of load, stress and soak testing demonstrates the reliability of our product.

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CRM Challenges

As more and more companies implement CRM solutions for customer centricity, precautions must be taken to do it right. It is essential to identify the key challenges, address risks and build a strategy that can make your CRM successful.

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7 Steps to CRM Success

CRM software is a powerful tool for collating and analyzing customer data created by users, import and integration. Low user adoption can easily hamper this strategic imperative - will your implementation be a failure or success?

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CRM Glossary

CRM terms can often be confusing - some might be abbreviations. Here are meanings of popular CRM related words. We'll continue to incorporate more as the world of CRM expands.

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