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re-think digital

Vivid™ Authoring Studio

Create robotic journeys across channels with visual designers

You can now create zero touch, end-to- end customer journeys that uncover new revenue opportunities. Provide instant fulfillment to customer needs and drastically reduce the cost of sales & service.

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David™ Decision Engine

Robotic intelligence for smart customer journeys

You can now achieve faster time-to- market and robotic customer journeys by using a drag and drop business rules engine. It has a visual designer to build complex calculations, algorithms which can become part of any process to automate complex decisions.

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ReGain™ Win-backModeler

Smart follow-up processes to maximize conversion rates

Deploy processes that retain prospects and minimize cart dropouts. Meet customer expectations of a great digital experience.

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virtual assistant

Use Artificial Intelligence to deliver faster and accurate customer support

Intelligently make the life of a customer easier. Be a catalyst for algorithm based customer assistance ranging from chat bots with smart responses to on-call assistance, if needed.

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Eco-system connectors

Integrated frictionless and omni-channel customer journeys

Integrate your digital journeys with a variety of third party applications for a frictionless experience. Accelerate executions and fulfillment with on-demand access to multiple systems on a single platform.

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Master data management

Manage all data required for frictionless journeys on a single platform

Manage business critical data through secure and intuitive interface. Prime big data for multiple business scenarios.

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Digital Offer Management

Use machine learning to create personalized offers with high conversion rates

Generate personalized offers for new customers that guarantee higher conversions and more engagement. Offer the right choices during a journey even after completing a purchase.

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customer success stories

  • hdfc logo
  • bajaj logo
  • axis logo
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resources

  • profiting from customer lifecycle value

  • can your in-house system accelerate growth?

  • is your customer strategy aligned with customer experience?