Integration with external and backoffice systems to provide comprehensive & actionable customer 360 degree view to RM’s.
Manual and tedious tracking of action plans using spreadsheets data from disparate systems.
Difficulty in co-ordinating actions and meeting plans.
No common system to manage opportunity pipe line across business lines & geographies.
Manual tracking of data and preparation of MIS reports with lag in data resulting in only a post mortem rather than timely decision making.
Unified Supplier-Agency Platform
Escalation & Assignment Engine
3 minute loan approval and straight-through processing with CRMNEXT Digital LOS with Zero Touch, Zero TAT and Zero Rework
Bajaj's LOS is equipped with an agile and flexible engine for nimble compliance readiness and can easily be auto-updated without the cart being disturbed when industry policies are changed
The entire process is open and transparent, which gains customer trust and provides assured and instant business
Digital process with zero paperwork and instant responses
Focus is on customer experience and TAT to build customer loyalty