CRMNEXT continues where traditional CRMs leave off. It eliminates the artificial barriers between human and digital channels, enabling world-class, omni-channel customer interactions from a single, unified platform. With more than a million financial service associates and a billion customers supported by the platform globally, CRMNEXT effectively recalibrates banks’ potential to grow engagement, drive profitability and deliver innovation.
It has to its credit the largest Banking CRM implementation in the world with 3,25,000+ users across 5,000+ locations and 36 countries. With proficiency in creating customer journeys from digital onboarding through all aspects of assisted services, we are focused on the delivery of high-quality CRM implementations.
People from 11 nationalities bonding to work towards a common goal of helping organizations achieve digital transformation, re-imagine customer experiences and practice leadership.
"CRMNEXT features a strong product vision, SFA functionality, advanced analytics, process modeling and large-scale implementations exceeding 50,000 users in complex B2C environments."
"CRMNEXT is strongly recommended for cost to value, or ROI, in comparison to those of its competitors. The solution has created an application framework that enables organizations to design their own business flows. It's involvement of customers in design considerations and code-free modelling show promise."
"CRMNEXT scores highly for product features and functionality. Its Autonoma Integration platform enables integration of disparate applications. This capability can be valuable for large customers that need to integrate it's lead management capabilities with complex IT environments."